Privacy Policy
WemeetCam ('we', 'us', 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our live video chat platform at wemeetcam.com.
1. Introduction
This Privacy Policy applies to all users of WemeetCam, including our website, applications, and related services. By using WemeetCam, you agree to the collection and use of information as described here. If you do not agree, please do not use the service.
2. Information We Collect
Information You Provide
When you create an account, start a chat, contact support, or report another user, we may collect information you choose to provide — such as a display name, email address, profile details, payment information (processed by third-party payment providers), and the content of your communications with us.
Automatically Collected Information
When you access WemeetCam, we may automatically collect:
- Log data: IP address, browser type, device type, operating system, referring URL, pages visited, and timestamps.
- Usage data: Features used, session duration, match events, and interaction patterns (in aggregate or pseudonymous form).
- Device information: Screen resolution, language settings, and browser capabilities used to optimize video quality.
3. Video Sessions & Communications
WemeetCam provides live one-on-one video chat between adults. We do not record, store, or archive the audio or video content of your private sessions unless required by law or explicitly disclosed for a specific safety investigation.
We may retain limited session metadata — such as connection time, duration, and whether a session ended normally or via report — for platform health, billing, and abuse prevention. We do not sell session recordings because we do not create them.
Video streams may be transmitted using encrypted real-time protocols. On some networks, traffic may be relayed through infrastructure we operate or contract with. Even in relay mode, media is encrypted in transit and we do not retain relay content.
4. Cookies & Local Storage
We use cookies and browser local storage to:
- Essential cookies: Keep you signed in, maintain session state, and protect against fraud.
- Preference storage: Remember camera/microphone choices and UI settings on your device.
- Analytics: Understand aggregate platform usage. We do not use cookies for cross-site targeted advertising.
You can disable cookies in your browser settings. Disabling essential cookies may prevent WemeetCam from functioning correctly.
5. How We Use Information
We use collected information to:
- Operate, maintain, and improve the WemeetCam platform
- Process payments and manage your account
- Detect, investigate, and prevent abuse, fraud, and policy violations
- Respond to support requests and safety reports
- Comply with legal obligations
- Send service-related communications (you may opt out of non-essential marketing emails)
We do not sell your personal information to third-party advertisers.
6. Information Sharing
We may share limited information with:
- Service providers: Hosting, payment processing, analytics, and moderation tools operating under data processing agreements.
- Law enforcement: When required by valid legal process or to protect the rights, safety, and security of users and the public.
- Safety organizations: In cases involving immediate risk of harm or child exploitation, including cooperation with relevant authorities.
- Business transfers: In connection with a merger, acquisition, or sale of assets, subject to continued protection of your data.
7. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. Log data is typically retained for up to 90 days for security purposes, then deleted or anonymized. Account data is retained while your account is active and for a reasonable period afterward.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Data portability
- Withdraw consent where processing is consent-based
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
9. Children's Privacy
WemeetCam is strictly for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we learn that a user is under 18, we will terminate their access and delete associated data promptly.
10. Security
We implement industry-standard safeguards including TLS encryption for data in transit, access controls, and regular security reviews. No system is completely secure; in the event of a breach affecting your rights, we will notify you as required by applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Continued use of WemeetCam after an update constitutes acceptance of the revised policy.
12. Contact Us
For privacy questions or requests, email [email protected]. See also our Terms of Service.